IIf your question is not answered here, please contact Catie directly and she will answer your question.

Q How do I find out if I want to start therapy?
A Email to find out if you and Catie, as a team, can change a bad situation to a good one. As an experienced psychotherapist, Catie can help you determine if this is the right step for you.

Q. How are the online sessions conducted? By telephone, by email?
A. Therapy sessions are available only by telephone.

Q. I need to cancel/reschedule an upcoming telephone appointment with Catie. What is the procedure and will I be charged?
A. Notify Catie either by telephone or email at least 24 hours before a scheduled telephone appointment and you will not be charged. You may either request a reschedule or cancel your session. If your notification is less than 24 hours of your scheduled session, you will forfeit your payment.

Q Do I need to submit the Questionnaire and Informed Consent document?
A Yes. It is important for Catie to know a little about you. Equally, it is important for you to have information about your treatment and to give your consent. We cannot start a session prior to receiving your consent form.

Q How do I send the Questionnaire and Informed Consent document?
A Fill out the form and submit it. We will receive it and acknowledge receipt. Be sure to print out a copy for your records.

Q How much will my therapy cost?
A New patients may receive a 15-minute telephone session free of charge. If you wish to continue therapy by telephone the fees start at $28.00 for Catie’s time.

Q How will I pay for the therapy?
A We use PayPal where you may use Visa, Mastercard, Discover, or American Express. Once you make a payment we will be notified. Payment is expected prior to the session starting or responding to your emails.

Q What if I paid too much and don't need further sessions?
A We will credit your PayPal account for the unused amount.

Q Do you accept checks?
A We do not accept checks at this time.

Q Will you accept and invoice insurance plans for their payment to you?
A No, but we will provide you a receipt for your submission for repayment.

Q Are you licensed
A Yes, we are licensed in the state of California (# MFC24686)

Q Will I find satisfaction and solutions?
A We believe you will gain emotional strength as we work together. Most people do and we will make every effort for you to want to be among those that express their satisfaction. Just look at what some of our past clients say